Helpdesk Support

Bossa have the ability to offer a 1300 help desk environment for customers where we can provide over the telephone support for Level 1 desktop problems. Bossa's ability to provide a cost effective solution to your small IT related issues, minimizes the overhead to their clients business.

 

Bossa provides the following as part of our support packages:

 

• Helpdesk services, such as Desktop and Laptop Support

• Regular Onsite Servicing

• Server Management and Pro-Active network administration

• Software license management

• Installation Services

• Disaster Planning and Recovery

• Website updates and ftp support

• Internet connection problem solving

• Email problem solving

• Printer problem solving